Performance reporting - Connectivity Performance & SLA


monitors, reports and guarantees performance of its IP backbone every minute of every day.
For customers, both network and connectivity reporting is backed by robust SLA guarantees.

If your SLA has not been met, contact your account manager or claim directly opening a trouble ticket.

Connectivity Performance & SLA
Real time and historical reports on our connectivity to the wider Internet are provided as a performance survey of top Internet sites viewed by users within eight key markets. Performance for each market is available in ten categories (e.g. finance, ISPs). Reports include availability, server response and web page downloads for independently ranked sites. Click below for connectivity performance reporting.
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Connectivity performance (off-net) reporting.